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ITunes Online Store

iTunes Online Store

iTunes is a hub for music, games, videos and applications for Apple related products. If you want to purchase a product from the iTunes store, you will need to download the application to your computer or access the iTunes store from your Apple device.

About the iTunes Online Store

The iTunes store [+] features music, movies, videos, podcasts as well as games and applications. You can access the iTunes store 24 hours a day, 7 days a week.

Store Benefits and Promotions

A major benefit of using the iTunes store is purchasing products exclusively available on the online store. If you visit the social media pages, you will receive promotions deals on a periodic basis. You can also receive deals and promotions if you sign up for email alerts.

Help Center: Contacting iTunes Online Store for Help

If you need assistance with your iTunes purchase, you will need to contact the customer service department. You can reach a live agent through social media, by phone, email or traditional mail.

Phone: Customer can reach out to the customer service department by calling:

  • iPod, iPad, Mac – Tech Support: 1-800-275-2273
  • iPhone – Tech Support: 1-800-694-7466
  • Hearing or Visually Impaired Users: 1-877-204-3930
  • Purchase Customer Service: 1-800-692-7753
  • Apple Store Customer Service: 1-800-676-2775
  • Corporate Headquarters: 1-408-996-1010

Email: In order to send emails to the customer service department, you will need to use the customer support form [+]. The customer service department attempts to reply to your concerns within 48 hours.

Mailing Address: Customers can send your correspondence to the corporate headquarters here:

Apple Corporate 1 infinite Loop Cupertino, CA 95014

Official Website: The official iTunes website is located at [+].

Live Chat: iTunes does not offer Live Chat at this time.

Social Media: You can reach out to the customer service department on Twitter [+]. When you post a message, the customer service department will reply within 30 minutes.

Is the iTunes Online Store Safe and Secure?

iTunes offers several safety precautions when you make a purchase. You have the ability to adjust your security setting when you visit your account. If you need additional information relating to safety and security, you will need to contact the customer service department.

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