Verizon Online Store

Verizon Online Store

Verizon is one of the largest cell phone companies in the world. The company sells products in local retail stores as well as in the online store. The online store is open 24 hours a day, 7 days a week.

About the Verizon Online Store

The Verizon Online Store [+] offers smartphones, tablets, connected devices, mobile hotspots as well as accessories.

Store Benefits and Promotions

The online store offers specials and promotions for customers switching from their existing service to Verizon. You will need to reach out to the customer service department for additional details relating to current promotions.

Help Center: Contacting Verizon Online Store for Help

If you need assistance with your account, you can connect with the customer service department by phone, email, traditional mail, through social media or by Live Chat.

Phone: call the customer service department at 1-800-922-0204. If you are a prepaid customer, call the customer service department at 1-888-294-6804. If you need assistance from the sales department, call 1-800-256-4646. If you are a business customer, call 1-800-899-4249 for assistance. The customer service department is open daily 6am to 11pm, EST.

Email: You have options when you send emails to the customer service department. Prepaid Customers [+], Postpaid Customers [+] and new customers [+] have separate customer feedback forms.

Mailing Address: Send correspondence to the customer service department here:

Verizon Wireless Customer Service Department P.O. Box 105378 Atlanta, GA 30348


Verizon Wireless Payment Center P.O. Box 660108 Dallas, TX 75266-0108


Verizon Wireless Attn: Prepaid Customer Service P.O. Box 1037 Folsom, CA 95763-1037

Official Website: Visit the official Verizon website here XXX

Live Chat: Contact the customer service department through Live Chat if you have concerns relating to your account, understanding your bill, traveling abroad, using your device or using the online store.

Social Media: You have the ability to reach out to the customer service department through social media. After posting messages on Facebook [+], Twitter [+], Goggle+ or the Community Forums [+], you will receive a response within two (2) hours.

Is the Verizon Online Store Safe and Secure?

The Verizon online store is safe and secure. You will notice the Norton Secured [+] and TRUSTe [+] logo. You have the opportunity to visit the websites and review the security certificates.

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