Webkinz Online Store
Webkinz Online Store
Webkinz is an interactive game specifically for children. You raise and care for your virtual pet. The company also offers several online games. If you want to purchase a product, you can visit a local retail store or make your purchase at the online store.
About the Webkinz Online Store
The Webkinz online store [+] features gift packs, tokens, games, as well as best sellers and featured items. You can visit the online store 24 hours a day, 7 days a week.
Store Benefits and Promotions
When you visit the online store, you will notice promotional discounts on select items. The online store also features discounts such as membership discounts and ways to earn free products. You can also receive promotions by visiting the Facebook page.
Help Center: Contacting Webkinz Online Store for Help
If you need assistance with your order, you can contact the customer service department by phone, email, traditional mail or through social media.
Phone: You can reach the customer service department at 1-866-932-5469. U.S. customers will need to call 1-800-724-5902. Canadian customers will need to call 1-800-263-2311. The customer service department is open Monday through Friday 9am to 6pm, EST.
Email: You can send an email to the customer service department by using the customer feedback form [+]. Customers needing to connect with the corporate headquarters [+] will need to use another email address. After you send your message, the customer service department will attempt to reply within 48 hours.
Mailing Address: Customers can send your correspondence to the customer service department or corporate team here:
Webkinz c/o Ganz One Pearce Rd. Woodbridge, ON L4L 3T2
Webkinz c/o Ganz US#04360 Industrial Pkwy Cheektowaga, NY 14227-9903
Official Website: The official Webkinz website is located at [+].
Live Chat: Webkinz does not offer Live Chat support at this time.
Social Media: Customers can reach the customer service department through social media. You have the opportunity to voice concerns on Facebook [+] and Twitter [+]. After posting a message, the customer service department will reply within two (2) hours.
Is the Webkinz Online Store Safe and Secure?
When we visited the online store and proceeded through checkout, we did not notice safety and security information. We suggest contacting the customer service department to discuss the safety and security of your personal and financial information.